General Terms & Conditions

Introduction (General information)
Please read these Terms and Conditions carefully before using our website.

If you continue to browse and use this website you are agreeing to comply with, and be bound by the following terms and conditions of use, which together with our privacy policy govern Crime and Intelligence Analysis Training Ltd's relationship with you in relation to this website.

The term "Crime and Intelligence Analysis Training Ltd" or "us" or "we" refers to the owner of the website whose registered office is 2nd Floor, 145-157 St John Street, London, UNITED KINGDOM EC1V 4PY. Our company registration number is 06599917 (England & Wales).  The term "you" refers to the user or viewer of our website. The use of this website is subject to the following general terms of use:

The content and layout of the pages of this website are subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales and any dispute arising between us under, or in connection with, these Terms shall be subject to the non-exclusive jurisdiction of the English courts.

Copyright
This website and its content are copyright of Crime and Intelligence Analysis Training Ltd © 2008-2010 Crime and Intelligence Analysis Training Ltd - All rights reserved.

Any redistribution or reproduction of any portion of the contents of any course material in any form is strictly prohibited. You may not print or download training material to a local hard disk unless where expressly permitted by the course instructions.

You may not, except with our express written permission, distribute or commercially exploit the content.

Nor may you transmit it or store it in any other website or other form of electronic retrieval system. Additionally, you must not share any training material with any other party whatsoever without the explicit written permission of a Director of the Company.

Use of material except as expressly permitted in these Terms is strictly prohibited and will constitute an infringement of copyright or our other intellectual property rights.

Any infringement of these conditions may result in Criminal and/or Civil proceedings against you and/or your organisation. 

Fraudulent Chargeback Policy
If you pay for our services using a credit or debit card then the charge will appear on your statement as originating from either PayPal, Google Checkout or Nochex, each of whom operate secure card merchant services on our behalf.

If you place a chargeback with your card provider (on purpose or by mistake) for a course that you ordered and received, then you hereby authorise us to raise a £50.00 GBP research fee which will be charged to your account upon receiving the chargeback notice from our merchant account provider. This is to cover our charges and investigative expenses to prove that you did make the purchase - NO EXCEPTIONS WILL BE MADE. Note that if you do not remember making the purchase - call the number next to the charge BEFORE calling your bank.

WARNING: We log all IP addresses on all orders. Orders returned as a chargeback due to alleged fraudulent activity, will be diligently pursued through your local jurisdiction for prosecution and compensation to the fullest extent possible under law.

Cancellation and Refund Policy
Please follow these instructions to complete a Cancellation or Refund Request.

i) You agree that Crime and Intelligence Analysis Training Limited may, at its sole discretion, terminate your account and use of our service, if we believe that you have violated (or acted inconsistently with) our Terms and Conditions of use.

ii) If you who wish to cancel a course then you must provide official notification by email to admin@crimeanalysistraining.com clearly stating 1) Your name, 2) Your email address, 3) Your Student Number and 4) Reason for Cancellation. We will cancel your course within 24 hours, and send you an email confirming your cancellation. If a refund is due to you then this will be processed as set out below. 

iii) Participants are responsible for all fees until notification of cancellation is received by Crime and Intelligence Analysis Training Limited.

iv) Organisations paying on behalf of a student are responsible for all programme fees until official notice of cancellation is received by Crime and Intelligence Analysis Training Ltd.

v) It is the student’s responsibility to notify any organisation paying their programme fees of their cancellation from a course.

vii) Individual students may withdraw from a course module at anytime before they access any material and in this case they will then receive a full refund of fees. However, if material has already been accessed then no refund will be made.

viii) Transfers to other courses are not permitted.

ix) Substitute students are not permitted.

x) Students must email their intention to withdraw from a course to the following email address: admin@crimeanalysistraining.com

xi) If a course is cancelled by us for any reason, or a student is not approved by Crime & Intelligence Analysis Training Limited, then the student will be notified by email and the entire fee will be refunded with no penalty whatsoever.

xii) A student may be terminated, at the discretion of a course Tutor for - insufficient progress, non payment of fees, or failure to comply with internal rules. If any student is terminated for a breach of our terms and conditions, and course material has not been accessed, then a full refund will be made, however, if material has already been accessed then no refund will be made..

xiii) Students may appeal our cancellation and refund policy when cancelling for extenuating circumstances. 

xiv) Refunds will be made within 7 working days of termination or receipt of a written Cancellation Notice.

xv) We do not offer any credit or refunds for service downtime.

NOTE: The information in this Cancellation and Refund Policy supersedes any verbal or other written information that anyone may receive regarding this policy. We reserve the right to add, delete, or modify any provision of this refund Policy at any time without notice.

Payment of course fees
We accept payment by Credit or Debit Card - (some card types may not be accepted).

You agree to pay the course fee, using our secure on-line payment merchant (either PayPal, Google Checkout or Nochex Ltd), in advance of the supply of any course material.

We reserve the right to alter the cost of any course. The current course fee for each course module is shown clearly on the Website. In the unlikely event that the course fee is shown incorrectly, we will notify you as soon as we reasonably can.

You will then be entitled to choose between receiving a full refund of the amount you have already paid to us (in which case you will not be eligible to complete the module) or to pay the balance of the fee to us - alternatively, we may refund any excess payment to you.  Whilst payment is outstanding, access to material will be suspended.

Your Right to Use the Course Materials
When you pay us a course fee, we will grant you a personal, non-exclusive, non-transferable 28-day licence which allows you to use the agreed materials as learning material for personal non-commercial home or work use only for a period of 28 days.

This licence entitles you to use our service on a single computer only and allows you to make copies of written materials as they appear on the website as may be reasonably necessary for learning purposes only. This material may be viewed, saved and printed for your personal use only and cannot be shared with others, sold on, or used commercially. You may not make copies of any of the material supplied to you in video or audio format.
Except as stated here, you cannot modify, copy, reproduce, re-publish, upload, post, transmit or distribute in any way whatsoever, any of the Course Materials. You must not share the material with any other party whatsoever.

Use of Course Materials in any way except as expressly permitted in these Terms is strictly prohibited and will constitute an infringement of either our copyright or our other intellectual property rights.

Any infringement of these conditions may result in Criminal and/or Civil proceedings against you.

Security
You acknowledge that you are totally responsible for taking back-up copies of your data and for taking appropriate and reasonable precautions against viruses, hacking and other types of computer misuse.

Contacting Us
You can contact us anytime by email at:

CRIME & INTELLIGENCE ANALYSIS TRAINING LTD
2ND FLOOR
145-157 ST JOHN STREET
LONDON
EC1V 4PY

Company registered in the UK - Number: 06599917

Telephone +44 208 2424743

E-mail: info@crimeanalysistraining.com